Returns & Refunds Policy

At Rollagranola, we want you to be completely satisfied with your healthy crunch; however, due to the perishable nature of our products, we can only accept returns on unopened items within 14 days of delivery. If your order arrives damaged or incorrect, please contact our team immediately so we can make it right.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue or reason for return.

• 2.
  Verification

  For damaged goods, please attach a clear photo of the packaging and product so we can process your claim swiftly.

• 3.
  Return Shipment

  Once approved, securely pack the unopened items and send them back to our production facility using a tracked postal service.

• 4.
  Refund Processing

  After we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days.